How to View Your Benefits

Just follow these steps. Before you begin you may want to print out this page of instructions so that you can refer to it as you log on.

1. After reading through these instructions, click on the “eBen” button located at Step 10.
2. You will come to the log-on screen. Enter your 9-digit employee ID (found on your pay stub, beginning with 802……, or in your benefits package on your Enrollment Statement). *

3. Enter your password. For the first time only, your password is the last 4 digits of your social security number followed by your 2-digit month (e.g. February is 02) and 2-digit day of birth. (You create a new password for future use once you logon – so you may have already done this).

Password Example 22320215

2 2 3 2 0 2 1 5 Last 4 digits of SS# Birth Month Birth Day

4. Once logged on, click on “Employee Self Service” (a) on the left side of the screen. Then click on “Benefits,” (b) and then “Benefits Home” (c)

5. Click “Benefits Elections Summary” (d) at the bottom of the Benefits Home screen * If you do not have your ID number, please contact your local Human Resources Representative

6. The main “Benefit Elections Summary” page provides you with information on the plans you are enrolled in, the plan names and your coverage or participation level. 7. Once you are in the “Benefits Elections Summary” page you can click on a benefit located in the summary. You can only access the benefits underlined and in blue (e). These are the benefits you currently have. If a benefit does not appear in blue (f) it means you do not have an election for that benefit. 8. When you click on one of the plan names (“e,” above) you will be able to see plan and coverage information. If the Plan Provider appears underlined and in blue (h) you can click on it and be linked to the plan’s website. 9. In addition to checking plan information you can also elect beneficiaries for your Life, AD&D (PAI) or Supplemental AD&D (i) (if you are enrolled).

10. Ready to start? Click here:




Website Navigation Questions and Answers
Q: What do I do if I forget my password?
A: You will be expected to re-set your password the first time you login. If you forget the password after that, please contact the Resource Center at 1-877-ICISERV. Note: you will need your 9-digit employee ID (802…….) when you call the Resource Center.

Q: What if I do not have access to a work computer to enroll?
A: If you do not have computer access at work you will need to contact the Resource Center at 1-877-ICISERV.

Q: The left menu shows the same headings as those in “Benefits Home.” Can I use those instead?
A: Yes. Both navigations will get you to the same place if they are named the same.

Q: I cannot get into one of the benefits plans for the plan or coverage information…Why?
A: If you do not have a benefit it will not allow you to view that benefit and it will not appear underlined and in blue.

Q: Will I be kicked out of viewing benefits if I wait too long without any activity on the system or I walk away from my desk for a period of time?
A: Yes. You will be logged off after 20 minutes of inactivity.

General Benefits Questions and Answers
Q: I see vacation and sick plans listed. How can I get more information on what I have for those? A: Contact your local HR for information on vacation or sick plans.

Q: I do not see my Vision, Group Universal Life, Auto/Home, Legal, Pet or Long Term Care. Where is this information listed?
A: You need to contact MARSH to inquire, enroll or change enrollments for these plans. Their number is 1-877-639-6913..

Dependent/Beneficiary Questions and Answers
Q: Can I enroll beneficiaries from the “Benefits Elections Summary” page?
A: Yes, just click on the plan for which you wish to add beneficiaries and follow the prompts.